RETAIL STORE MANAGER Professional

• Deliver excellent service to ensure high levels of customer satisfaction.

• Motivate the sales team to meet sales objectives by training and mentoring staff.

• Create business strategies to attract new customers, expand store traffic, and enhance profitability.

• Hire, train, and oversee new staff.

• Respond to customer complaints and concerns in a professional manner.

• Ensure store compliance with health and safety regulations.

• Develop and arrange promotional material and instore displays.

• Prepare detailed reports on buying trends, customer requirements, and profits.

• Undertake store administration duties such as managing store budgets and updating financial records.

• Monitor inventory levels and order new items.

JOB QUALIFICATIONS & REQUIREMENTS

• High school diploma or equivalent qualification.

• A minimum of 3 years’ experience working in a retail environment, ideally in a managerial role.

• Strong leadership and customer management abilities.

• Customer service-oriented with in-depth knowledge of basic business management processes.

• Excellent communication skills in and English and French and interpersonal skills