TECHNICAL ARCHITECT Professional
1 year ago - Jobs - Quatre Bornes - 749 views???? Typical Responsibilities :
As a technical integrator, you will be responsible for managing the lifecycle of our SaaS CX Management solution (collection of consumer data via personalised and multi-channel questionnaires, data analysis, targeting, activation), from deployment to operation for all requests from our clients.
You will contribute to the set up of the solution but also to its maintenance in the IT system of our clients in the banking, automotive,... You will work in tandem with the Functional Consultant to evaluate the client's needs and then set up the solution.
Understanding and framing the client's needs in collaboration with the Technical Consultant.
Setting up and configuring our platform Setting up/configuring new questionnaires/campaigns
Setting up the sending, collection and alert system for email/sms surveys Configuring the reception of flows and dashboards
Modifications to surveys in progress Evolving/upgrading existing client configurations Managing the marketing/quota pressure
Carrying out integration tests Data maintenance, Technical support for our clients in the use of our platform Requirements
???? Requirements
Knowledge and experience in the configuration of SaaS solutions
Basic computer programming
Basic FTP operation
Basic level in HTML/CSS
Knowledge of Javascript
Advanced use of Excel
Master Excel functions (internal language based on the syntax of Excel formulas)
English Knowledge of : ETL (DSL based on MS Excel)
Configuration of external connectors (Salesforce / restAPI / API MS_translator / etc)
Implementation of SSO And more generally: Rigour, methodology and speed
Team spirit and good interpersonal skills