WAITER/WAITRESS Professional
1 year ago - Jobs - Calodyne - 883 viewsZilwa Attitude is looking for skilled Waiters to take orders and deliver food and beverages to the customers
DUTIES & RESPONSIBILITIES :
To inform Restaurant Supervisor or Chef de Rang of any complaints or any other problems that may arise.
To converse with guests whenever possible to obtain feedback and suggestion for improvement.
To promote sales of Food and Beverages and Theme night.
To ensure good work relations with other departments in the hotel.
Proper setting of tables.
Ensure cleanliness of furniture, fixtures and equipment in his/her section.
Perform Mise en place of tables and service stations as instructed by immediate superiors.
Service food and beverage as per the hotel quality standard of service established.
Ensure a speedy, courteous, efficient and friendly service to our guests.
After guests have been seated and given a menu, proceed to greet them courteously and take their order. If it is before Lunch or Dinner, suggest a Pre-drink while they are deciding.
Be familiar with the menu and be able to answer question such as how prepared, served with what and the accompanied sauces.
Has full knowledge of the outlet’s menu, wine list and drink list.
CANDIDATE'S PROFILE:
Qualifications: Basic Theoretical Knowledge (Secondary level) and/ or prior professional experience
Experience: Minimum 1 year work-related experience in F&B Operations
Personal Qualities: Fluent in English and French, good team player, ability to listen: understanding how to detect customer needs
DESIRABLE:
Qualifications: NTC Level 3
Experience: 1-2 years in the same position in the hospitality industry
Additional Skill required: Willing to take initiatives in the field of intervention, nurtured by Respect and Humility.