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TRAVEL CONSULTANT SPECIALIST WITH AMADEUS (ENGLISH ONLY) Professional

1 month ago Jobs Ebène   39 views

N/A ₨

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Location: Ebène
Salary: N/A ₨

  • Good written and oral communications skills in English – role will require inbound, outbound (callbacks), and email communications.

  • Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency.

  • Strong listening skills: active listening; able to appreciate the context of the business traveler’s experience

  • Ability to develop valuable and long-lasting relationships with business customers

REQUIRED SKILLS:
  • Passion for travel / experience with travel

  • Solutions mindset to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer

  • Ability to anticipate customer needs and display empathy, proactive recommendations & urgency.

  • Polished delivery: ability to communicate in a structured and effective manner

  • Quick learner: ability to ramp up quickly and act on feedback constructively

  • De-escalate customer situations: manage customer expectations and follow-up on customer commitments

  • Passion for service, one call resolution and tailoring the solution for the caller

  • Fast typing and computer navigation skills

  • Proficiency in a multi-system environment and ability to multi-task

EXPERIENCE, EDUCATION AND CERTIFICATION:
  • Ticketing working experience of minimum 6 months during the last two recent years.

  • High school certificate or equivalent

WHAT CONCENTRIX OFFERS YOU:
  • Competitive salary

  • Performance Based Bonus Plan

  • Night and Meal allowances as working Schedule : 6 pm - 4 am

  • Average Package 30k -40k

  • Notice period paid.

  • EOY bonus 100% paid.

  • Excellent company benefits like Life Assurance, Transport (Pick & Drop)

SALARY:
  • Rs 31,000 - Rs 40,000

Additional Information

Reference 628f8b9c9379c55efa33a08a
Company Sector Other Jobs
Job Type Full time
Sector Hotel, Hospitality, Catering, Travel
Expiration date 10 Jul 2022