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BUSINESS EXCELLENCE ADVISORY ASSOCIATE MANAGER (H/F) Professional

1 month ago Jobs Ebène   31 views

N/A ₨

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Location: Ebène
Salary: N/A ₨

OBJECTIVES
  • Achieve Profitable Growth and Deliver Your Part of Accenture's Growth Strategy

  • Contribute to knowledge capital, new solutions or services

  • Establish or expand relationships with key individuals

  • Make/propose improvements to work products, services or processes

  • Coordinate/implement a key initiative, process or change

  • Manage Budget, Resources and Complex Planning Requirements

  • Manage potential impact of program or contract changes

  • Reduce/Manage risks to tasks, activities or projects

  • Build skills (self or others) needed to execute responsibilities

  • Effectively coach/counsel others and provide feedback to improve performance

  • Improve team morale/engagement

  • Lead/participate in people initiatives

MISSIONS
  • Support the execution of Gen 4/5 projects through the operational excellence agenda

  • Manage end to end cost to serve projects for clients

  • Collaborate with client/ internal stakeholders to improve client processes and drive client value through operations maturity

  • Drive strategic quality plan at the operational level, defining and implementing strategic initiatives to ensure success in the deployment of operational excellence practices

  • Develop short and long range strategic business plans to align resources to meet future customer needs and drive superior operating results

  • Drive [email protected] to make an impact on client's value proposition.

  • Deploy quality plan at the operational level in conjunction with the operational excellence group to provide overall quality leadership to the site

  • Drive projects on processes to improve productivity and SLA performance

  • Reorient organizational focus on conventional detection and containment to focus on best-in-class prevention

  • Manage quality and lean six sigma strategy to facilitate continuous production of products consistent with established industry standards, government regulations and customer requirements

  • Drive rigorous metrics related to the balance score card to evaluate performance and drive reduction in variability/defects in critical business processes

  • Build relationship with other teams and corporate resources

  • Support continuous improvement efforts to meet and exceed customer requirements in a fast paced environment

  • Motivate, counsel and constructively deal with people at all levels to contribute to team goal and agenda

  • Develop or maintain process performance measurements, determine process performance baselines, and statistically analyze metrics to identify areas for process improvement

  • Collect and provide performance measures, develop reports, and analyze findings to identify areas for process improvement

  • Provide expert guidance to direct planning, control, monitoring and reporting of significant projects and program events

  • Define process improvement programs and measurement & performance programs to monitor and take corrective actions around budget, schedule, scope and quality.

  • Lead and/or support process improvement teams across a variety of groups and foster a culture of early problem identification, timely resolution and broad based employee engagement

  • Direct and/or support the development and implementation of the organization's management operating system including the training and coaching of all functional areas on measurement principles, meeting frameworks, visual management, statistical analysis and root cause analysis

  • Lead global projects in operational excellence

  • Mentor six sigma and lean projects for his/her sphere of influence

  • Drive the operational excellence program for all clients

  • Provide overall leadership for quality and operational excellence

  • Manage operational excellence framework for one/multiple deals or a towers/site

  • Participate in/leads special projects as needed

  • Support organization transformation and communication efforts which may include certifications, e.g., Capability Maturity Model (CMMI), ISO, Green or Black Belt, etc

  • Lead global projects in operational excellence

  • Mentor six sigma and lean projects for his/her sphere of influence

  • Drive the operational excellence program for all clients

  • Provide overall leadership for quality and operational excellence

  • Manage operational excellence framework for one/multiple deals or a towers/site

  • Provide accurate and valuable project status reports

  • Train team members on processes, tools and methods.

Career level expectations

  • Requires analysis and solving of moderately complex problems. Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures.

  • Requires understanding of the strategic direction set by senior management as it relates to team goals.

  • Primary upward interaction is with direct supervisor or team leads. Generally interacts with peers and/or management levels at a client and/or within Accenture

  • Requires minimal guidance when determining methods and procedures on new assignments.

  • Decisions often impact the team in which they reside and occasionally impact other teams

  • Manages medium-small sized teams and/or work efforts at a client or within Accenture

QUALIFICATIONS

Basic Qualifications

  • Lean Six Sigma preferably to Black Belt level

  • Experience of managing, delivering process improvement and business transformation for clients and identifying opportunities to automate processes using automation & robotic tools such as Blue Prism, Jacada, Open Span, UI Path, Nice, Automation or Automation Anywhere

  • Experience working at client sites and in a consultative role would be highly desirable

Preferred Skills:

  • An ability to articulate and clearly communicate the solution scope, timeline and benefits with clients

  • An ability to communicate tough messages in a professional manner to clients

  • Experience eliciting high-level business requirements and creating detailed functional specs as well as other documentation, such as requirement traceability matrices, work-flow diagrams and use-cases

  • An ability to develop strong working relationships with all relevant parties, particularly at the senior management level

  • Strong interpersonal, team building, organizational and motivational skills

  • Experience in a consulting environment, with a demonstrated track record of continuing responsibilities, creativity and innovation

  • Excellent communication skills, both written and verbal, and strong presentation skills

  • Demonstrated leadership in a professional setting, either military or civilian

  • Demonstrated teamwork and collaboration in a professional setting, either military or civilian

Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law.

Additional Information

Reference 61763fd5f6465e243da87ea9
Company Sector Other Jobs
Job Type Full time
Sector Management
Expiration date 09 Dec 2021